Clinic Help Desk – New Look coming

Posted by on Oct 15, 2016 in Announcements

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Our main “virtual” support tool called the Clinic Help Desk is getting a facelift in November. The ZenDesk software under the hood is being significantly updated and this requires us to make changes in the interface when you enter the Clinic Help Desk, whether as a first time visitor or a current patient. Most of the changes are will be in appearance only, we are currently Customizing the CLinic Help Desk to make it as user friendly as possible.

Existing patients will be informed of any operational changes in the CLinic Help Desk when we activate the new interface; several of our existing Help Video Screencasts will need to be updated, this will follow later in the Fall as soon as the new look has been integrated.